This website is operated by VTG. BRAND Studio Co., Ltd. (hereinafter referred to as "the Company"). The Company establishes the terms of use (hereinafter referred to as "these Terms") for the services provided on this website (hereinafter referred to as "the Services"). Please read these Terms carefully before using the Services.

Chapter 1 General rules

Article 1 Scope and Changes of These Terms
This agreement sets forth the terms and conditions for the use of this service,which is common to the website operated by our company.This agreement shall apply to all users (as defined in Article 3) in relation to the use of this service. Users shall You cannot use this service unless you agree to this agreement.

We may publish on the website or notify by email or other methods deemed appropriate by our company without obtaining the prior consent of the user.By notifying or informing the user, the entire or part of this agreement may be changed as appropriate.

If the entire or part of this agreement is changed, the revised agreement shall apply to the use of this service, and the use of the service shall be subject to the revised agreement.Users shall comply only with the revised terms.

Article 2 Use of the Service
Users shall comply with laws, regulations, notifications, as well as these Terms of Service, the Privacy Policy, and any other policies or guidelines set forth by the Company, and HELP, and so on.We will use the service.

Chapter 2 Users

Article 1 Definition of User
In this agreement, "user" refers to a person who fully understands and agrees to the contents of this agreement and uses the images provided by our company through this service.
Text, design, logo, video, program, idea, information, etc. (hereinafter referred to as "content")This is a general term for anyone who searches, views or uses content.

Chapter 3 Membership

Article 1 Membership
In this agreement, "member" refers to users who have fully understood and accepted the contents of this agreement and have followed the procedures specified by the company. A collective term for those who apply for membership and whose application has been approved by our company.

Article 2 Membership Registration
Prospective members wishing to register must apply through the membership registration page of this service, following the procedures specified by the Company. Upon reviewing the application, the Company will send a registration confirmation email if the application is approved, and the applicant will be officially registered as a member upon receipt of this email. However, the Company may choose not to approve the registration in any of the following cases:

(1) If it is discovered that the applicant has previously violated terms
related to any service provided by the Company (including but not
limited to these Terms) and was subject to measures such as membership cancellation.
(2) If it is discovered that the application includes any false information.
(3) If it is discovered that the applicant has, in relation to any of the Company’s services, previously failed to fulfill payment obligations without valid reason, was unable to receive products for an extended period, refused returns or exchanges, failed to respond to communications for a prolonged period, or otherwise breached their obligations.
(4) If it is discovered that the applicant has engaged in any conduct specified as a prohibited act in Article 18 of these Terms.
(5) If the Company reasonably deems that approval of the registration
would be inappropriate for the management or operation of this ervice.

Article 3 Change of Registered Information
Members must provide true and accurate information when registering. If there is any change in part or all of the registered information, members shall promptly update their registration through the method specified separately by the Company. The Company shall bear no responsibility for any damages incurred due to the member's failure to update their information in a timely manner.

Article 4 Suspension of Service Use and Cancellation of Membership Registration

The Company reserves the right to suspend service use, cancel membership registration, or take any other action it deems appropriate without prior notice if a member falls under any of the following cases. The Company shall not be liable for any disadvantage or damage incurred by the member due to actions taken under this Article.

(1) If it is discovered that the member has previously violated terms related to any service provided by the Company and was subject to measures such as membership cancellation.
(2) If it is discovered that the registered information includes any false information.
(3) If it is discovered that the member has, without valid reason, previously failed to fulfill payment obligations, was unable to receive products for an extended period, refused returns or exchanges, failed to respond to communications for a prolonged period, or otherwise breached obligations in relation to any of the Company’s services.
(4) If it is discovered that the member has engaged in any conduct specified as a prohibited act in Article 18 of these Terms.
(5) If the member has passed away or has been subjected to guardianship, curatorship, or assistance due to a judicial decision.
(6) If the Company determines that the member is part of, or involved with, an anti-social force or organization, or has engaged in interactions or involvement with anti-social forces by providing funding or otherwise cooperating in its maintenance, operation, or management.
(7) If the Company deems it necessary for the operation, maintenance, or management of this service.
(8) If the member violates any terms set forth by the Company (including these Terms, but not limited to them).

Article 5 Cancellation Procedure
Members may withdraw from the membership at any time by following the procedures specified by our company. Members are allowed to submit a withdrawal request to our company. Upon receipt of this request, your membership will be terminated.

Article 6 Management of User ID and Password
Each member is allowed to have only one User ID. Members are responsible for strictly managing and safeguarding the User ID and password they set at the time of registration. Except with prior consent from the Company, members must not allow third parties to use, transfer, sell, inherit, lend, disclose, or leak their User ID and password.

If a member discovers that their User ID or password is being used unlawfully by a third party, they must immediately inform the Company. Members are responsible for any damages resulting from insufficient management, errors, mishandling, or unauthorized use of their User ID or password by third parties, and the Company assumes no liability.

If a member forgets their User ID or password, they must contact the Company and follow the Company's instructions. Any use of the service through the User ID and corresponding password will be considered as use by the member themselves.

Article 7 Use of Personal Information
The Company will handle any personal information of members obtained in connection with the use of this service in accordance with the Company’s separately established "Privacy Policy.

Chapter 4 Purchase of Goods

Article 1 Purchase of Goods
Members may purchase goods and services from the Company by using this service.
If a member wishes to purchase or use goods or services, they shall apply in accordance with the method specified separately by the Company.
Upon application as stated in the previous paragraph, the member shall click the button confirming the order after verifying the delivery destination, order details, and other information input and registered by the member. At the moment the Company’s confirmation email regarding the order details reaches the member, the sales contract for the goods or services between the member and the Company shall be deemed established.
After receiving the goods, members may not return the goods or exchange them for other items. Even if the member wishes to return the goods or exchange them after receipt, the Company shall have no obligation to refund the price of the goods, handling fees, or shipping charges paid by the member. However, this shall not apply if the member's designated credit card company notifies the Company of non-performance.
Notwithstanding the provisions of the previous paragraph, if there are fraudulent or inappropriate acts in the use of this service, the Company may cancel, terminate, or take other appropriate measures regarding the sales contract.

Article 2 Payment Method
The payment amount for goods and services includes the purchase price with consumption tax, as well as handling fees and shipping costs.
(If the homepage is scrollable, the product price may be displayed as "¥100,000 + tax.")

Payment for goods and services purchased through this service shall be limited to payment by credit card in the member’s own name or by other payment methods separately approved by the Company.
When payment is made by credit card, the member shall comply with the terms and conditions of the separate agreement with the credit card company.
If a dispute arises between the member and the credit card company in relation to the use of the credit card, it shall be resolved between the member and the credit card company, who will take full responsibility.

Special Terms Regarding Unauthorized Credit Card Use
To address the recent increase in unauthorized credit card use, the Company will establish the following special terms for certain members who place orders:

• For members who complete an order with a credit card payment, an email regarding confirmation of the authorized use of the credit card will be sent to the registered email address. Additionally, a phone call to confirm the order or submission of documents may be required, and the member agrees to these terms upon completing the order. However, if the member is unable to fulfill these requirements for any reason or if the Company deems it inappropriate, the payment method may be changed.
• If a confirmation email regarding credit card usage is not sent to the registered email address within 24 hours, please contact the Company.
  ※If the Company does not receive contact, it will bear no responsibility for any delivery issues due to server malfunctions, domain restrictions, spam filters, or any other issues causing delivery failure.
• If there is no response from the member regarding the confirmation email within five days (including weekends and holidays), or if the member fails to meet the required verification conditions within the specified period, the Company reserves the right to cancel the member's order without notice and does not guarantee inventory availability under any circumstances.
  Furthermore, the Company bears no obligation to respond to any request from the member after the response deadline has passed. However, if the member completes payment using an alternative payment method specified by the Company by the designated deadline, the order will be confirmed, and inventory will be guaranteed.

Article 3 Returns, Exchanges, and Order Withdrawal/Cancellation of Goods
Members may not return goods purchased through this service unless the goods are defective or differ from the ordered items. Additionally, returns will not be accepted under the following conditions:
(1) The item was tried on outside of an indoor environment (e.g., if the soles are soiled).
(2) The item is labeled as "non-returnable" on the sales page.
(3) The item has been used, hemmed, altered, washed, or cleaned.
(4) The delivery slip is lost.
(5) The item’s tags, labels, or accessories are lost.
(6) The item (including packaging and accessories) shows damage, staining, or loss compared to its condition at delivery.
(7) For items with packaging that forms part of the product, the packaging has been opened.
(8) The item has acquired odors, stains, or scratches while in the member’s possession.

Members must apply for a return as specified in the preceding paragraph by following the procedures set by the Company. The purchase price at the time of sale, shipping fees, and cash-on-delivery fees may be refunded, or the item may be exchanged for an identical item. However, an exchange may not be possible due to reasons such as item unavailability. Additionally, members shall bear the costs associated with return shipping, except in cases where the return is due to defects or errors attributable to the Company, in which case the Company will cover the return shipping costs.

Once the shipping process has commenced and until the item is received, members cannot withdraw or cancel the order unless it is due to reasons attributable to the Company.

Article 4 Disclaimer Concerning Goods and Services
The Company assumes no responsibility or liability for the quality, materials, functionality, performance, compatibility with other products, or any other defects of the goods or services sold through this service, nor for any damages, losses, or disadvantages arising therefrom, except as provided in the previous article.

In the event of issues due to unknown delivery addresses or similar issues, the Company shall fulfill its delivery obligation and be exempt from liability by contacting the member at their registered contact information and delivering the goods to the address specified by the member at the time of purchase.

The Company strives to ensure the availability of stock; however, in the event of stock unavailability, pricing errors, or other inaccuracies that prevent the fulfillment of an order, the Company reserves the right to cancel the member's application. Details regarding the cancellation process will be communicated to the member separately. In such cases, the member shall have no right to claim damages or compensation for losses from the Company.

Regardless of the legal grounds, the Company shall bear no responsibility for any damages, losses, or disadvantages related to the use of this service or to goods sold through this service, other than as specified in the previous article.

Article 3 Disclaimer
If this service provides links to other websites or resources, or if third-party websites or resources provide links to this service, the Company assumes no responsibility or liability for the content, use, or outcomes (including, but not limited to, legality, validity, accuracy, reliability, safety, timeliness, and completeness) of such linked sites. Additionally, if the Company reasonably determines that the content of a linked website or resource is illegal or inappropriate for the management and operation of this service, it may remove the link without notifying members.

In cases where users engage in transactions with advertisers on this service, including promotional offers (e.g., sweepstakes), users shall do so at their own discretion and responsibility, and the Company assumes no responsibility for such transactions. The Company does not guarantee any conditions or details related to these transactions, such as payment of fees, contract terms, warranties, indemnities, or licenses. Furthermore, the Company bears no liability for any damages incurred by members as a result of transactions conducted via advertisements or promotions featured in this service.

The Company bears no responsibility for any direct or indirect damages, losses, or disadvantages incurred by members in the event of temporary suspension, interruption, or modification of this service under the following circumstances:

(1) Natural disasters such as fire, earthquakes, floods, lightning, or heavy snow;
(2) Social instability such as war, civil unrest, terrorism, riots, or disturbances;
(3) Inability to receive adequate services from telecommunication companies, transportation companies, or internet providers with whom the Company has contracts;
(4) Technical issues beyond the Company's control.

The Company fulfills its obligations and is exempt from liability by processing administrative tasks in accordance with the member’s registered information.  

If a member causes any damage or loss to other users or third parties through the use of this service, that member shall resolve it at their own expense and responsibility, and shall prevent the Company from incurring any damages, losses, or disadvantages.

Article 4 Prohibited Actions
Users are strictly prohibited from engaging in the following actions. In the event of any violation resulting in damages to the Company or third parties, the responsible user shall bear full liability for compensating all damages, including reasonable attorney fees.

Article 5 Intellectual Property Rights
All intellectual property rights to the content provided through this service exclusively belong to the Company. Unauthorized reproduction, redistribution, or any other secondary use of the Company’s content without permission, regardless of the purpose, is prohibited under domestic and international copyright laws and other regulations. Upon discovery of any such prohibited actions, the Company will take immediate legal action.

If any dispute arises with a third party due to a violation of this article, the member shall resolve the dispute at their own expense and responsibility, ensuring that no damage, loss, or disadvantage is caused to the Company.

Chapter 6 Service Operation

Article 1 Information Management
The Company collects the following information regarding users' access history in order to investigate user access patterns, usage status, and to improve service quality for users:

(1) Information related to the user’s IP address or the unique device identifier of their mobile device when accessing the Company’s server.
(2) User access information obtained through cookie technology (a technology that temporarily writes data to the user’s computer via a web browser to record and save details such as the date and time of the user’s last visit to the site and the number of visits).

Users acknowledge in advance that if they configure their web browser to reject cookies, they may experience restrictions in using this service.

Article 2 Maintenance of the Service
To maintain optimal operation of the service, the Company reserves the right to temporarily suspend or discontinue part or all of the service without prior notice to users in any of the following circumstances. The Company bears no responsibility for any disadvantages or damages incurred by members due to actions taken under this article:

(1) Scheduled or emergency maintenance of the computer systems (hereafter referred to as the “System”) that support the service.
(2) Situations in which the operation of the System becomes difficult due to natural disasters, such as fire, earthquakes, floods, lightning, or heavy snow.
(3) Situations in which social unrest, such as war, civil unrest, terrorism, riots, or disturbances, renders the operation of the System difficult.
(4) Operational difficulties of the System due to malfunctions, unauthorized access by third parties, or infections by computer viruses.
(5) Requests from administrative or judicial authorities based on valid grounds.
(6) Other cases where the Company determines that it is necessary to suspend or discontinue the System.

Article 3 Prohibition of Transfer of Rights and Obligations
Members may not transfer, inherit, set as collateral, or otherwise dispose of any rights or obligations based on these terms, or their status under these terms, to any third party without prior written consent from the Company.

Article 4 Handling in Case of Business Transfer
If the Company transfers its business related to the service or the service itself to a third party, the Company may transfer the position, rights, and obligations under these terms, as well as member registration information, to the assignee of the business. Members are considered to have consented in advance to such transfer under this article.

Article 5 Governing Law and Jurisdiction
For any disputes related to the service or these terms, the governing law shall be Japanese law, and the Tokyo District Court shall be the exclusive court of first instance for any litigation.

Article 6 Miscellaneous
If any issues arise related to the use of the service that cannot be resolved by these terms or the guidance/response of the Company, both the Company and the user shall resolve the matter through sincere discussions.

Supplementary Provisions:
These terms shall apply to all users starting from October 1, 2020.  
For all inquiries regarding these terms and the service, please contact:

VTG. BRAND Studio Co., Ltd.  
Responsible Person: Chen Qian  
For inquiries, please contact us through the provided link.